Frequently Asked Questions
01. Jewelry Maintenance
The best way to care for your jewelry depends on many factors: the type of metal, the types of stones, and even the style of the jewelry.
Special care should be given to all gemstone jewelry. Avoid heat, strong cleaning solutions, ultra-sonic cleaning and rough treatment. Do not expose your Jewelry to Perfumes / Hair Sprays /Cologne. Do not let your Diamonds and gems cum contact with chlorine or bleach because it can pit or discolor the mounting.
Do not wear your diamonds and gems when you are playing sports, doing rough work, or the dishes. Although durable, a hard blow along their grain can chip diamonds and gemstone stones pieces together in a drawer or jewelry case as they can scratch each other and also scratch other jewelry. Sometimes the corrosion of the metal may occur, forming very dark chemical compounds under moist or wet condition.
What do I do if my jewelry needs repair?
It’s natural for the metal to wear down over time, for prongs to become loose, or for chains to break. Bring your jewelry to store for a repair.
03. How to Book An Appointment
As soon you submit appointment request by submitting form. We will get back to you for confirmation within 24 Hours. You can also WhatsApp your queries at +1 (469) 642-4796 anytime. To book an appointment click here!